100% customer satisfaction for three years in a row
Our 2020 clients gave Allez Ski another BIG THUMBS UP... just like they did in 2018 and 2019. We know, from the referrals we get, that the Channel Islands' grapevine is spreading positive feedback on our holidays... and we are again buoyed by the results of our end of season customer satisfaction survey.
In an online survey, we asked clients how satisfied they were overall with their Allez Ski holiday to Chamrousse. A staggering 87.5% of those that responded told us they were VERY SATISFIED and all of the remaining 12.5% told us they were SATISFIED.
If any more proof was needed that our clients were happy, 100% told us they were likely or very likely to book with Allez Ski again and 100% told us they were likely or very likely to recommend Allez Ski to others.
Sadly Covid forced early cancellation of our 2021 holidays. It was a rational and responsible decision that protected both our clients and our small business during the unprecedented and uncertain times.
But many of our 2021 clients still gave us another big thumbs up! All clients were given the chance of a full refund but the vast majority took the second option and simply moved their deposit and booking to 2022.
100% customer satisfaction? We know we cannot improve on 100% but we will try!